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Last updated: July 11, 2026
These Terms & Conditions ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you," "your," "Customer," or "Subscriber"), and AdsEra IT Services Private Limited ("AdsEra," "Company," "we," "us," or "our"), concerning your access to and use of AdsEra Recruit— our cloud-based recruitment operating system — including any associated software, applications, application programming interfaces (APIs), client portals, and any related media, features, content, or services (collectively, the "Platform" or "Services").
We are a company registered in India with our registered office at MDV Colony, Bikaner, Rajasthan 334001, India.
AdsEra Recruit is a Software-as-a-Service platform for recruitment agencies, staffing firms, recruitment process outsourcing (RPO) providers, and in-house talent and human-resources teams. It provides applicant tracking, workflow automation, multi-channel candidate communication (including email and WhatsApp Business), revenue and billing automation, client portals, expense management, employee HR and payroll, and related analytics.
BY CREATING AN ACCOUNT, ACCESSING, OR USING THE SERVICES, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY ALL OF THESE TERMS. IF YOU DO NOT AGREE, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND MUST DISCONTINUE USE IMMEDIATELY.
We reserve the right, in our sole discretion, to make changes or modifications to these Terms at any time. We will alert you to material changes by updating the "Last updated" date and, where appropriate, by notice within the Platform or by email. Your continued use of the Services after any revised Terms are posted constitutes acceptance of those changes. Please review these Terms each time you use the Services.
For the purposes of these Terms:
You must be at least 18 years of age and capable of forming a legally binding contract under the laws of India (or your jurisdiction of residence) to use the Services. If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms, and "you" refers to that entity.
To access the Services, you must register for an Account. You agree that:
You are responsible for ensuring that each of your Authorized Users complies with these Terms. We reserve the right to verify your identity and business legitimacy and to refuse registration, or suspend or terminate any Account, in our sole discretion.
AdsEra Recruit provides, subject to your subscription plan, functionality that may include:
Features available to you depend on your subscription plan. We may add, modify, or remove features from time to time as described in Section 15 (Modifications and Interruptions).
5.1 Plans and Fees. The Services are provided on a subscription and/or usage-based basis. Applicable fees, billing cycles, plan limits (such as numbers of users, candidates, or messages), and any usage-based charges are set out on our pricing page, in your order, or within your Account dashboard.
5.2 Payment Processing. Payments are processed through our third-party payment processor, Razorpay. By providing payment details, you authorize us and our payment processor to charge your chosen payment method for all applicable fees. Your use of the payment processor is subject to its own terms and privacy policy. We do not store full card details on our own servers.
5.3 Automatic Renewal. Unless you cancel prior to the end of the current billing period, your subscription will automatically renew for a further period of the same length, and you authorize us to charge the applicable renewal fees to your payment method on file.
5.4 Taxes. All fees are exclusive of applicable taxes, duties, or levies, including Goods and Services Tax (GST), which are your responsibility. Where required, we will issue tax invoices in accordance with applicable law.
5.5 Non-Payment. Failure to pay fees when due may result in suspension or termination of the Services. We reserve the right to charge interest on overdue amounts and to recover reasonable costs of collection.
5.6 Refund Policy. Except where we terminate the Services without cause before the end of a paid period, or as otherwise required by applicable law, fees are non-refundable. We do not provide refunds for partial use, unused periods, failure to cancel before renewal, selection of an incorrect plan, or dissatisfaction with functionality. No refunds are provided where an Account is suspended or terminated for breach of these Terms.
5.7 Price Changes. We may change our fees from time to time. We will provide reasonable advance notice of price changes affecting your subscription, which will take effect from your next renewal.
We may offer a free trial of the Services. Free trials are provided "as is," may be limited in features, capacity, or duration, and may be modified or discontinued at any time. Unless you subscribe to a paid plan before the trial ends, your access may be suspended and your Customer Data may be deleted after a grace period in accordance with Section 17. We reserve the right to determine your eligibility for a free trial and to withdraw a trial in cases of suspected abuse.
You may access and use the Services only for lawful recruitment, staffing, and human-resources purposes, and in compliance with these Terms and all applicable laws. You agree that you will not, and will not permit any Authorized User or third party to:
You are solely responsible for the accuracy, quality, legality, and appropriateness of all Customer Data and for your and your Authorized Users' conduct on the Platform. Violation of this Section may result in suspension or termination under Section 16 and may expose you to liability under Section 20.
8.1 Ownership of Customer Data. As between you and us, you retain all right, title, and interest in and to your Customer Data. We do not claim ownership of your Customer Data.
8.2 Licence to Us. You grant us a limited, non-exclusive, worldwide, royalty-free licence to host, store, copy, transmit, display, and process your Customer Data solely to the extent necessary to provide, maintain, secure, and improve the Services for you, to prevent or address technical or security issues, and to comply with law. We will not use your Customer Data for our own advertising or unrelated commercial purposes, or sell it, without your explicit consent.
8.3 Data Protection Roles. In connection with personal data processed through the Services, AdsEra acts in a dual capacity under the DPDP Act and applicable data protection law:
8.4 Data Processing Agreement. Where required by applicable law, the processing of Candidate Data and Employee Data by AdsEra as Data Processor is governed by a separate Data Processing Agreement (DPA), which addresses the scope and purpose of processing, confidentiality, security measures, sub-processing, assistance with data-principal rights, breach notification, and data return or deletion on termination. The DPA, where executed, is incorporated into these Terms by reference. If you require a DPA, please contact us at [legal@adsera.in].
8.5 Sensitive Data.The Services allow you to store certain sensitive information, including employee bank account details, PAN, and payroll data. Such fields are encrypted at rest. You are responsible for ensuring you are permitted to process such data and for restricting access appropriately through the Platform's role-based controls.
9.1 Email (SMTP). You may configure your own SMTP credentials to send email through the Services. You are responsible for your email-sending practices, the legality of your content and recipient lists, deliverability, and compliance with applicable anti-spam laws, including honouring opt-out requests.
9.2 WhatsApp Business.WhatsApp messaging is provided through the WhatsApp Business API and is subject to Meta's and WhatsApp's applicable terms and policies. You are responsible for obtaining required opt-in consent from recipients, using approved message templates, and complying with all applicable messaging policies. We are not responsible for message deliverability, or for any suspension or restriction imposed by Meta or WhatsApp on your messaging.
9.3 Other Integrations.The Services may interoperate with third-party services (for example, via REST API calls or webhooks you configure). Your use of any third-party service is governed by that third party's terms, and we are not responsible for third-party services. We do not guarantee the continued availability of any integration.
The Platform and all underlying software, source code, databases, designs, functionality, text, graphics, and other content (excluding Customer Data), together with all trademarks, service marks, and logos ("Marks"), are and remain the exclusive property of AdsEra or its licensors, and are protected by the intellectual property laws of India and international conventions.
Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for your internal business purposes during your subscription term. All rights not expressly granted are reserved by us. You may not copy, modify, distribute, sell, or lease any part of the Platform or its Marks, or remove any proprietary notices, except as expressly permitted by these Terms or applicable law.
If you provide us with any suggestions, ideas, feedback, or recommendations regarding the Services ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use and incorporate such Feedback for any purpose, without obligation or compensation to you. Feedback is provided voluntarily and is not confidential.
Each party may have access to non-public information of the other party ("Confidential Information"). Each party agrees to protect the other's Confidential Information with the same degree of care it uses for its own confidential information (and no less than reasonable care), and to use it only as necessary to perform under these Terms. This obligation does not apply to information that is or becomes public through no fault of the receiving party, was lawfully known before disclosure, is independently developed, or is required to be disclosed by law (with reasonable notice where permitted).
The Services allow you to share selected information with your Clients through the Client Portal. You control what is shared, with whom, and when — including which pipeline stages, candidate details, and invoices are visible. You are solely responsible for the decision to share any information with a Client, for ensuring you are permitted to do so, and for the consequences of such sharing. AdsEra is not responsible for how your Clients use information you choose to make available to them.
We implement and maintain reasonable technical and organizational security measures designed to protect Customer Data against unauthorized access, use, disclosure, alteration, or destruction, consistent with the DPDP Act and applicable law. These measures include encryption of data in transit and encryption of sensitive fields at rest, role-based access controls, multi-tenant data isolation, secure authentication, and audit logging.
However, no method of transmission or storage is completely secure. We cannot guarantee absolute security, and you acknowledge that you provide and process Customer Data at your own risk. You are responsible for configuring access controls appropriately, managing your Authorized Users, and safeguarding your credentials. You agree to notify us promptly of any suspected security incident affecting your Account.
15.1 Changes to the Services. We reserve the right to modify, enhance, or discontinue all or part of the Services at any time. We will use commercially reasonable efforts to provide advance notice of material adverse changes to core functionality.
15.2 Availability. We strive to provide a reliable service and target 99.9% monthly uptime for the core Platform, excluding scheduled maintenance and events beyond our reasonable control. Scheduled maintenance will be communicated in advance where practicable.
15.3 No Liability for Interruptions. We are not liable for any loss or inconvenience caused by unavailability of the Services during downtime, maintenance, or discontinuance, except for any remedies expressly provided under a separate service-level agreement, if applicable.
16.1 By You. You may cancel your subscription at any time through your Account. Cancellation takes effect at the end of the current billing period, and no partial refunds are provided except as stated in Section 5.6.
16.2 By Us. We may suspend or terminate your access to the Services, in whole or in part, with or without notice, for reasons including:
Where reasonable and lawful, we will provide notice and an opportunity to cure before termination for non-urgent breaches.
16.3 Effect of Termination. Upon termination, your right to access the Services ceases. Provisions that by their nature should survive termination — including those relating to ownership, confidentiality, disclaimers, limitation of liability, indemnification, and governing law — will survive.
For a limited grace period following termination or expiry of your subscription (as specified in your plan or the DPA, or otherwise a reasonable period), you may request export of your Customer Data in a commonly used format. After the grace period, we will delete or anonymize your Customer Data from our active systems, except where retention is required by law (for example, tax, accounting, or statutory record-keeping obligations) or where data is held in routine backups that are cycled out in the ordinary course. Certain records, such as audit logs, may be retained for the periods described in our Privacy Policy to meet legal and compliance obligations.
THE SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, ADSERA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PARTICULAR RESULT (INCLUDING ANY PLACEMENT, HIRING OUTCOME, INVOICE RECOVERY, OR MESSAGE DELIVERY) WILL BE ACHIEVED. WE DO NOT GUARANTEE EMAIL OR WHATSAPP DELIVERABILITY, WHICH DEPENDS ON FACTORS BEYOND OUR CONTROL. AUTOMATED FEATURES, INCLUDING RESUME PARSING, CANDIDATE MATCHING, AND AUTOMATED INVOICING, ARE PROVIDED AS TOOLS TO ASSIST YOU; YOU ARE RESPONSIBLE FOR REVIEWING THEIR OUTPUTS BEFORE RELYING ON THEM. YOU ARE RESPONSIBLE FOR THE ACCURACY, LEGALITY, AND CONSENT STATUS OF ALL CUSTOMER DATA.
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL ADSERA OR ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF BUSINESS, OR LOSS OF DATA, ARISING FROM OR RELATING TO YOUR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANYTHING TO THE CONTRARY, OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE AMOUNT PAID BY YOU TO US FOR THE SERVICES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR THE MINIMUM AMOUNT REQUIRED BY APPLICABLE LAW, WHICHEVER IS GREATER.
NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW, INCLUDING LIABILITY ARISING FROM OUR GROSS NEGLIGENCE, WILFUL MISCONDUCT, OR BREACH OF OUR EXPLICIT SECURITY OBLIGATIONS UNDER THE DPDP ACT.
You agree to defend, indemnify, and hold harmless AdsEra and its affiliates, officers, directors, agents, and employees from and against any loss, damage, liability, claim, or demand, including reasonable legal fees, made by any third party arising out of or relating to: (1) your Customer Data; (2) your use of the Services; (3) your breach of these Terms or the DPA; (4) your violation of any applicable law, including data protection, labour, or anti-spam laws; (5) your failure to obtain or maintain any required consent for the processing or contacting of candidates, employees, or other individuals; (6) your communications sent through the Services; or (7) your violation of the rights of any third party. We reserve the right to assume the exclusive defence of any matter subject to indemnification, at your expense, and you agree to cooperate with such defence.
21.1 Governing Law. These Terms are governed by and construed in accordance with the laws of India, without regard to conflict-of-law principles.
21.2 Informal Resolution. Before initiating arbitration, the parties agree to attempt to resolve any dispute informally by written notice for at least thirty (30) days.
21.3 Arbitration. Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, that is not resolved informally, shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996, as amended. The arbitration shall be conducted by a sole arbitrator, the seat and venue of arbitration shall be Rajasthan, India, and the language shall be English. The award shall be final and binding.
21.4 Exceptions. Notwithstanding the above, either party may seek injunctive or equitable relief, or bring a claim to protect its intellectual property or confidential information, before the competent courts at Bikaner, Rajasthan, India, which shall otherwise have exclusive jurisdiction subject to the arbitration provisions above.
21.5 No Class Actions. To the extent permitted by law, disputes will be resolved on an individual basis, and not as a class or representative action.
We may revise these Terms from time to time. The most current version will always be posted on our website with the "Last updated" date. Material changes will be notified to you by reasonable means, which may include in-Platform notice or email. Your continued use of the Services after the effective date of any revised Terms constitutes your acceptance of them.
These Terms, together with our Privacy Policy, any applicable DPA, and any order or plan you subscribe to, constitute the entire agreement between you and us regarding the Services. Our failure to enforce any provision is not a waiver of that provision. If any provision is held unlawful, void, or unenforceable, that provision is severable and does not affect the remaining provisions. We may assign our rights and obligations under these Terms, including in connection with a merger, acquisition, or sale of assets; you may not assign these Terms without our prior written consent. We are not liable for any delay or failure to perform caused by events beyond our reasonable control. Nothing in these Terms creates any partnership, joint venture, agency, or employment relationship between the parties. Notices to you may be provided by email or through the Platform.
You consent to receive electronic communications from us and agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communication be in writing.
For any questions about these Terms, or to request a Data Processing Agreement, please contact us at:
AdsEra IT Services Private Limited
MDV Colony, Bikaner
Rajasthan 334001, India
Email: [legal@adsera.in] / [support@adsera.in]
Website: https://adsera.in
*AdsEra Recruit is a product of AdsEra IT Services Private Limited. These Terms & Conditions govern your use of AdsEra Recruit and are supplementary to any general terms applicable to other AdsEra products you may use.*